Privacy Policy

(Last Updated: October 22, 2025)

Willis and Danny (referred to as "we," "us," or "our") is committed to protecting the privacy of its users. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website [www.willisanddanny.com] (the "Website") and when you purchase products from us.

By using the Website, you consent to the data practices described in this policy.

We collect Personal Information you directly provide to us, which includes:

• Identity Data: Name, date of birth, gender.
• Contact Data: Postal address, email address, telephone number.
• Transaction Data: Details about payments to and from you, and other details of products you have purchased from us.
• Profile Data: Username, password, purchase history, your interests, preferences, feedback, and survey responses.
• Sensitive Personal Data or Information (SPDI): Financial information such as credit card or debit card details, or other payment instrument details (collected by secure payment gateways; we do not store full payment card details).

When you access the Website, we automatically collect:

• Technical Data: Internet protocol (IP) address, browser type and version, time zone setting and location, operating system and platform, and other technology on the devices you use to access this Website.
• Usage Data: Information about how you use our Website, products, and services, including clickstream data, pages viewed, and duration of visits.

We use the information we collect for the following purposes:

PurposeDescriptionOrder ProcessingTo process your transactions, manage payments, and deliver the goods you have purchased.Customer ServiceTo respond to your inquiries, complaints, and provide support related to our products and services.Account ManagementTo manage your user account, including order history and preferences.Marketing & CommunicationsTo send you promotional offers, newsletters, and information about new products, subject to your communication preferences and consent.PersonalizationTo improve your experience by tailoring product recommendations and content based on your purchase history and browsing behavior.Legal ComplianceTo comply with legal obligations, including maintaining records for GST and tax purposes under Indian law.Website ImprovementTo analyze data and monitor usage to improve our Website's functionality, performance, and security.

We may disclose your Personal Information in the following circumstances:

• Service Providers: We share data with third-party vendors, consultants, and service providers (e.g., payment gateways, logistics partners, courier companies) who perform services for us or on our behalf. These parties are contractually obligated to maintain confidentiality and use your data only for the purposes we specify.
• Legal Requirements: We may disclose your information if required to do so by law or in response to a court order, regulatory request, or other legal process in India, including requests from government or law enforcement authorities.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
• With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.

We use various security measures (including physical, electronic, and managerial procedures) to protect your Personal Information, especially SPDI, from unauthorized access, use, or disclosure, as mandated by the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011.

However, please be aware that no security measures are perfect or impenetrable, and we cannot guarantee 100% security of your data transmitted through the internet.

• Opt-Out of Marketing: You can choose to stop receiving marketing emails from us by following the unsubscribe link provided in those emails.
• Access/Correction: You have the right to request access to and correction of your Personal Information that we hold. You can typically do this through your account settings or by contacting us.
• Withdrawal of Consent: You have the right to withdraw your consent to the collection and use of your SPDI at any time, provided such withdrawal is communicated in writing to our Grievance Officer. However, this may affect our ability to provide certain services to you.

We use cookies and similar tracking technologies to access or store information. A cookie is a small file that resides on your computer's hard drive and is generally used to make a website work more efficiently.

• You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our Website.

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date and the changes will be effective as soon as they are posted on the Website. We encourage you to review this policy periodically.